We always do our best in making your software perfect. We value each client by creating every project in accordance with the specific, mutually agreed client’s requirements with providing its price and project schedule. Acemero Technologies will honor the agreement starting with a signed proposal/agreement/payment with each client to provide the service agreed upon. Acemero Technologie will not share any confidential information or data without your consent.
We are not selling a physical item and thus, it cannot be returned. And for that and other reasons, we will not be able to provide a refund in any case. We, however, understand that unusual circumstances may occur due to the nature of the products we offer. Therefore, we guarantee our clients that from the beginning of the project, our technical team will be assisting you in all regards until the project is finished. There will be no chance for any disappointment on the client’s side as we will finish the project in time as per the customization requirements and expectation of the client. So, we assure the clients that the need for a refund will not arise.
In a view of the fact that there will be no refund in any case, clients/users are free to try our software demo, explore it and understand everything before buying our software. Moreover, we provide a six-month period of free technical support after the purchase of our software and our support team will be available 24/7 to help you in any regard with the software.